Shipping policy
NOCO HWO Shipping Policy
Production and fulfillment
NOCO HWO apparel is made to order by our fulfillment partners. U.S. orders generally arrive within 5–13 business days, including production and carrier transit time. Estimated delivery dates shown at checkout are estimates and are not guaranteed.
Shipping rates
Available shipping methods and charges are displayed at checkout based on the products and delivery address.
Tracking
When tracking is available, it will be sent to the email address used for the order. Tracking may take time to update after a label is created.
Address accuracy
Customers are responsible for entering a complete and accurate shipping address. Contact davidgraves78@gmail.com immediately if an address needs correction. We cannot guarantee changes after an order enters fulfillment, and additional charges may apply to reship an order returned because of an incorrect address.
Delays and lost packages
Carrier delays may occur. If tracking shows no movement for an extended period or a package appears lost, email davidgraves78@gmail.com with your order number.
International orders
Where international shipping is offered, customers are responsible for any applicable customs duties, taxes, or import fees unless checkout states otherwise.